1ex Terms and Conditions — Complete Guide

1ex (https://1ex.fun) is an online gaming and betting platform operated for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 1ex and its users. By accessing the site, creating an account, or using any of our services, you automatically agree to be bound by this agreement.

To enjoy 1ex's services, you must comply with the following general conditions:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in the country or region from which you are accessing the site.
• All information provided at the time of registration must be accurate, truthful, and kept up to date.
• Accounts may only be created for your own personal use. Operating an account on behalf of a third party is not permitted.
• Holding multiple accounts under the same identity is strictly prohibited.

1ex reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the site with an updated effective date. Continued use of the site after changes have been made will be taken as acceptance of the new terms.

To register at 1ex, you must provide your correct full name, date of birth, email address, and phone number. Providing inaccurate information will prevent account verification and may result in withdrawals being blocked.

KYC Verification Process: For security purposes, 1ex may request the following documents for identity verification at any time:

• A copy of your National ID (NID) or passport.
• A recent utility bill or bank statement (as proof of address).
• Screenshot or confirmation of the payment method.

Withdrawals may be on hold until verification is complete. 1ex aims to verify submitted documents within 24–72 business hours.

Keeping your account password and login details confidential is entirely your responsibility. 1ex is not liable for any unauthorized access to your account. If you notice any suspicious activity, contact our support team immediately.

1ex regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

Wagering Requirements: Withdrawing bonus winnings requires meeting a specified wagering requirement (typically 20x–30x the bonus amount). For example, a 1,000 BDT bonus with a 25x wagering requirement means you must place 25,000 BDT in bets.

• Bonuses have a set expiry period; they will be forfeited once the deadline passes.
• Each user may claim any promotion only once.
• If bonus abuse is detected, the bonus and any associated winnings will be voided.
• Certain games may be excluded from bonus wagering.
• If bonuses are claimed across multiple accounts, all associated accounts will be closed.

1ex reserves the right to modify, suspend, or withdraw any bonus offer at any time. For details about a specific bonus, please contact our support team.

1ex supports deposits and withdrawals via Mobile Banking, Nagad, Rocket, and other popular mobile banking methods in Bangladesh. All transactions are secured with SSL encryption.

Deposit Policy:

• The minimum deposit amount is 200 BDT.
• Deposits are typically credited to your account within 1–5 minutes.
• Only payment methods registered in your own name may be used.
• The use of third-party payment methods is strictly prohibited.

Withdrawal Policy:

• The minimum withdrawal amount is 500 BDT.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals may be delayed if verification has not been completed.
• Withdrawals may only be made using the same method used to make your deposit.
• Transactions suspected of money laundering will be put on hold pending investigation.

1ex believes gaming should be a source of entertainment, not financial stress. That's why we maintain a range of tools and policies to promote responsible gaming.

You can enable the following security measures directly on your account:

• Deposit Limits: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Limit: Set a time limit on how long you play in a single session.
• Self-Exclusion: Deactivate your account temporarily or permanently.
• Reality Check: Receive periodic notifications about your play time and spending.

If you feel that gaming is becoming out of your control, contact our support team immediately. 1ex works with professional responsible gaming organisations and can arrange assistance when needed.

The following activities are strictly prohibited on the 1ex platform. Any violation may result in permanent account closure and forfeiture of your balance.

• Placing bets using bots, automated software, or artificial intelligence.
• Creating multiple accounts to claim bonus offers.
• Exploiting any technical errors or glitches in the gaming system.
• Money laundering or transactions involving illegal funds.
• Unauthorized access to another user's account.
• Copying or using any site content for commercial purposes.
• Abusive or threatening behaviour toward support staff.

1ex takes the protection of your personal data seriously. We follow international data protection standards, and your information is never sold to third parties.

Information collected at registration is used for the following purposes:

• Account Management and Verification.
• Ensuring payment processing and financial security.
• Sending relevant promotional offers (you may opt out at any time).
• Platform improvement and analytics.

For more details, visit our Privacy Policy Visit the page. Any requests regarding your data can be submitted through our support team.

1ex reserves the right to amend these Terms and Conditions at any time. For significant changes, users will be notified by email or via a notice on the site.

Account Closure Policy:

• At the user's request: You may close your account at any time by notifying our support team. You will be given the opportunity to withdraw any remaining balance beforehand.
• At 1ex's discretion: If evidence of a terms violation is found, 1ex may close the account immediately.
• Inactive Account: An account may become inactive after 12 months of no activity.

1ex is an internationally licensed gaming platform. 1ex is not liable for any financial losses incurred through the use of our services, unless those losses result directly from our own fault.

1ex's total liability will not exceed your current account balance under any circumstances. Disputes must first be raised through our support channels. If a resolution cannot be reached through discussion, the matter will be referred to international arbitration.

These Terms and Conditions are governed by international gaming law. If any specific provision is found to be legally unenforceable, the remaining terms will continue in full force and effect.